Saturday, October 18, 2003

smile.co.uk: "Welcome to smile -
the best Internet banking provider of 2003

It's not in our nature to boast, but it'd be mean not to remind you of all the great reasons to switch to smile
Get 3.04% AER (3% gross p.a.) on every penny in your current account
Plus a guaranteed £500 fee free overdraft"

WELL they mean what they say

I have just opened an account there and have closed both my accounts with NatWest which is owned by RBS

NatWest - About Us and Working for the Group: "NatWest is part of the Royal Bank of Scotland Group. To find out more about The Royal Bank of Scotland Group including the history, structure, achievements, policies, Investor Relations and working for the Group, visit the website" RBS: Group Information: "The Royal Bank of Scotland Group is the second largest bank in the UK and in Europe and ranks fifth in the world."

closed those accounts long ago too when they charge £14 for paying a £16 direct debit out of a not agreed overdraft
it really is time to go. Being big they are very beaurocratic and the employees seem to be slaves of computer profiling of customers rather than able to back their own judgement.

NATWEST is just as bad and even though my family has been using them AKA National Provincial Bank
for at least a 100 years the same applied.



And having been abroad I did not fit any profile except BAD BAD BAD other returning ex pats report the same problem.

AOLwhen you log on offers lots of shopping offers see below ========= for some of today's crop - last week AOL had a banking questionaire based on WHICH banking survey

Google Search: which banking survey: "'which' is a very common word and was not included in your search" oops needs a PLUS sign +which

Google Search: :+which magazine banking survey

Guardian Unlimited Money | Saving and banks | 'Big four' fail customer test. Again: "The survey, among subscribers to Which? magazine, put Barclays, Lloyds TSB and NatWest in the bottom category for satisfaction, while HSBC was only average. Just 30% of Lloyds TSB customers were very satisfied with service compared with 80% among customers of internet bank Smile, part of the Co-op banking group. Barclays and NatWest rated 35% and 31% respectively. "


Lloyds TSB : " plc and Lloyds TSB Scotland plc are regulated by the Financial Services Authority."

even so they are going to be downgraded to my no 2 account. Always have two banks and keep one in credit just in case

so AOL Broadband : will be "free" for a year out of what I saved on this one deal and -
" No need for a second phone line. Phone and surf at the same time"



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Buy from the Sanctuary range & get a free gift


Save 40% on
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28% off Nike Air Max trainers - now £75




Save £20 on
Element shirt - now £25


60% off case of Oz & NZ wine £49.99


AOL exclusive - Talking Telephone Teddy £25




Save £95 on TV, DVD, video package £629


Save £10 on
pack of 10 disposable cameras - £50


Spend £40 at boots.com & save 50% on DVD player






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